A valuable part of my daily toolbox to deliver my services
June 18, 2021

A valuable part of my daily toolbox to deliver my services

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Power PDF Standard

Overall Satisfaction with Kofax Power PDF (formerly Nuance)

I have used Kofax for a couple of years, but used Nuance for many years prior. (I indicated in this survey as being a 2 year user, referring only to Kofax.) I am a single person corporation, and use it as my only PDF printer. The password protections are used for confidentiality on my email attachments. The conversion features are used when I need to convert a document to a Word format, and the Typewriter features to insert data. The comments features are occasionally use to critique PDF's from other colleagues.
  • The conversion features are done well, and easy to use.
  • The Typewriter feature to complete forms is easy to use and much better than needing to print, complete by hand, re-scan to submit.
  • Privacy is important these days, and adding password protection and using the typewriter feature to overwrite confidential data (there may be another way, but it works for me) is easy.
  • I bought the original product for PDF conversion, and it is still important and useful.
  • Using the typewriter feature, if you move across the page on the same line to complete another space, a new insertion does not work. You need to click somewhere else on the page and then click on the new place on the same line.
  • When converting a document, non-typed features, such as graphics and signatures, mess with the format of the converted document. Some documents require a lot of cleanup.
  • I have not figured a way of easily redacting selected portions of a document other than using the typewriter function.
  • The ease of use of the common features has been a real time saver for my business, going beyond just the basic printing, but being able to convert PDF files to editable documents.
  • The security features of Kofax have provided a higher level of privacy protection for my emailed documents, and is appreciated by my customers, stepping up the integrity of my business.
  • My customers appreciate receiving one combined PDF document, instead of may attachments all requiring individual viewing and printing to hard copy, if required. This may or may not be an apparent benefit to my customers, but if I send them 10 individual documents, they would think less of the extra work needed.
  • On a negative side, the learning curve is high on certain features, and I have lost time figuring things out, such as adding comments , highlights, markups, etc. to docs. Online training features would be helpful (and if they exist, making them better known to users).
The basic features are easy to use, and that was of great benefit, and is the reason I am a long term customer, and have no idea about how the competition works. Time is valuable and rare, so this was a great benefit to get up to speed quickly on what I need most. However, lesser used features are more difficult to use.
I had a brief look at Adobe when I recently wanted to upgrade my Nuance product and found it no longer existed. It was certainly not as user friendly to start to use and immensely disappointed that I would need to start on a new learning curve with new software. Fortunately I was referred to Kofax when I called the Nuance line.
I have not used support very much, and that is because, other than the help menu and FAQ's, which I do not find helpful and fast enough, I do not know any quicker methods. I would like to see short videos covering the Kofax menu items to help with learning these features.

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As noted previously, printing, conversion to word and excel, typewriter insertion of forms, combining PDF files, but also search functions. Effectively, Kofax Power PDF forms a valuable part of my toolbox as an hourly based fee for service Registered Financial Planner, a Chartered Financial Divorce Specialist and a frequent presenter to prepare, edit and provide documents as required to my customers and my audience, with the appropriate level of privacy. I use it daily in one way or another, and the value for money is appropriate (I hope that does not increase the price). I am in the Canadian marketplace, and there are no issues that arise because the product is not Canadian sourced, which is often a problem.
I am using Kofax daily for printing to PDF - very easy to do so.
A quick way of attaching passwords before emailing.
I find using the Callout feature frustrating to get the "balloons" to locate where I want them to be - without overlapping other useful info.
I regularly use it for conversion of PDF to Word or Excel, especially to extract quotes from other documents
and for combining more that one scanned PDF document into one document.
When I print PowerPoint documents, the backgrounds are often dark because of the PowerPoint settings, if I print directly to a printer. However, for some reason, if I print to PDF first using Kofax, and then print to paper, I get clear backgrounds.
For some purposes, Kofax will not work - for example, the IRS requires Adobe for printing and submitting international FBAR forms. This is a pain.