LACRM coordinates all of my daily operations
February 14, 2023

LACRM coordinates all of my daily operations

Evan Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

I do all of my firm's scheduling and keep track of most tasks for myself and my staff through LACRM. From first contact through to the end of my representation, I use LACRM to track the status of leads and clients. Every day, all day, I have a LACRM tab open so that I can check my calendar, work through my to-do list for the day, and assign tasks to myself and my staff.

Pros

  • Custom "pipelines" to keep detailed track of workflow specific to my business
  • Flexible event and task scheduling, with easy links to staff and clients
  • Fast and lightweight interface

Cons

  • It does everything I want it to do, can't think of suggestions to improve it.
  • For the cost, LACRM is the best investment in software that I have made.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

The LACRM interface is lightweight, very responsive, and clean. It has lots of little touches that make it a pleasure to use, like putting recently-accessed clients at the top of the selection list.
I have never needed to contact support.
For a small office like mine, LACRM is perfect. I don't have a lot of other systems that it needs to integrate with, so I haven't explored that. My practice-specific legal software also has calendar and task management features, but I don't bother with them because it is so much easier to do them in LACRM. I suppose that a large office that needed tight integration with other systems would need to be more concerned with whether LACRM supports their specific needs.

Less Annoying CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
10
Channel / partner relationship management
Not Rated
Not Rated
Case management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
Not Rated
10.0
Task management
10
Reporting
10
10.0
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Scripting environment
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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