LogicMonitor - Trash the rest. Get the best.
April 18, 2017
LogicMonitor - Trash the rest. Get the best.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
LogicMonitor replaces our current solution by adding a comprehensive look into our environment. From the business side it saves by not utilizing CapEx and allows for money to be used elsewhere.
- Implementation - the trial can be set up in 15 minutes.
- Excellent pre-sales staff. They listen to your challenges and provide a complete solution.
- Cloud services, text alerts without additional setup.
- Make it easier to configure dashboards.
- Reporting needs an upgrade.
- I would like to see LogicMonitor take an alert and react to it, i.e. shut a service down, run a program. While this can be done it's not something they advertise.
- LogicMonitor is [costlier] than most. Harder to get it into smaller companies.
- Once in ROI is seen in about 3 months.
- Takes some convincing at times as most managers are skeptical of monitoring as a service.
- SolarWinds
You need to go to SolarWinds school to configure. Not friendly in sales.
Using LogicMonitor
1 - IT Support
1 - Entry level or Jr. Systems/Network administrators