LogicMonitor - Trash the rest. Get the best.
April 18, 2017

LogicMonitor - Trash the rest. Get the best.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor replaces our current solution by adding a comprehensive look into our environment. From the business side it saves by not utilizing CapEx and allows for money to be used elsewhere.
  • Implementation - the trial can be set up in 15 minutes.
  • Excellent pre-sales staff. They listen to your challenges and provide a complete solution.
  • Cloud services, text alerts without additional setup.
  • Make it easier to configure dashboards.
  • Reporting needs an upgrade.
  • I would like to see LogicMonitor take an alert and react to it, i.e. shut a service down, run a program. While this can be done it's not something they advertise.
  • LogicMonitor is [costlier] than most. Harder to get it into smaller companies.
  • Once in ROI is seen in about 3 months.
  • Takes some convincing at times as most managers are skeptical of monitoring as a service.
  • SolarWinds
You need to go to SolarWinds school to configure. Not friendly in sales.
Any business could use LogicMonitor, this software is easy to configure and set up. It may be less suited for a larger enterprise with a dedicated monitoring staff. LogicMonitor fills the role of several admins allowing one person to completely monitor their systems. It integrates well into any monitoring style.

Using LogicMonitor

1 - IT Support
1 - Entry level or Jr. Systems/Network administrators