Best all-round free drawing diagram tool.
April 11, 2024

Best all-round free drawing diagram tool.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart
  • Lucidspark

Overall Satisfaction with Lucid Visual Collaboration Suite

The simple features are very straightforward to use and familiar to many who have used other manual drawing diagram tools like Draw.io. Creating a blank page, picking a set of shapes, and assembling a simple diagram was easy. The more advanced features are sometimes difficult to find and use, though. These are features like the layers, managing comments (trying to keep archived comments accessible), and creating animations. It required some learning curve.
We use Lucid diagrams for our Solution Architecture Design documentation. This includes multiple views and some whiteboards (the unlimited canvas is very useful for this). We make use of the good selection of general shapes and enjoy having brand-specific shapes available as well (we use a lot of Azure shapes). The ability to share diagrams with others in the same team, manage access control, collaborate on the same diagram, and even present from the diagram has been very useful.
  • Sharing and collaboration with other users.
  • Great shapes selection.
  • Infinite canvas.
  • Make it easier to improve layout (e.g. less frustrating snapping).
  • Better ability to create custom shapes instead of working with images that don't have to snap.
  • Integration with Miro (or easier migration from Miro).
  • Improved collaboration.
  • Improved documentation.
  • Time saving for being a mostly easy to use manual drawing tool.
We have tried integrating Lucidchart diagrams into Atlassian Confluence. A simple plug-in enables putting a Lucidchart diagram into a Confluence page with some simple controls over which tab pages to display. However, we found the performance to be rather slow and clumsy, especially after placing more than 3 diagram views on a Confluence page.
The online collaboration features are complete and useful for remote/hybrid work with team members from various locations. We share diagrams to work asynchronously. We use the presentation mode, and the "follow the cursor" feature helps keep everyone following the presenter. Updates to the diagram happen quickly, so it's easy to collaborate live over a Teams meeting.
We never contacted support.
Miro had an advantage with the unlimited canvas until Lucidchart recently added that feature. Lucidchart seems to be better designed for creating drawings, incredibly technical or software architectural diagrams. Miro appears to be more designed for non-technical folks as a digital whiteboard for collaboration. Performance-wise, Lucidchart works much better. Miro tends to get slow once the board starts getting busy with many items.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

It is one of the best tools for manually drawing diagrams. There's a good selection of shapes, the UI and features work as expected, and the collaboration features are easy to set up and effective. The tool starts getting cumbersome when handling/creating very complex diagrams, but this is general to all manual drawing diagram tools.