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Lucid Love!
June 30, 2023

Lucid Love!

Pamela Caskie | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucid Chart has great intuition on what I want to do and therefore makes it easy to get the results I want will little training.
I am redesigning systems for a rapidly growing city. As such, I am using LucidChart for developing system flow charts, showing the changes in process management and delineating organization charts. It is flexible and available whether I am at home or the office. It is reasonably priced and has many templates to help the new user get started. I have just now started to unpack the power of LucidChart but I expect to be a customer for a very long time. Right now, I am the only user but over time, I will roll it out to my entire leadership team.
  • Easily design connectivity to shapes
  • Simple User Interface
  • Wide variety of templates
  • Reasonable price point
  • Add More timeline flexibility
  • Improved productivity
  • Simplicity of time investment
  • Easy help
I do not use it with any of our current products as I am in the government sector, however we will soon be trying to include it through Zapier.
I have had a technical issue with Lucidchart regarding payment and they worked harder to solve the problem than I did. I greatly appreciated their efforts to fix the issue.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

It has better intuitiveness for organization charts, flow charts that any Microsoft product I have access to.
It worked great for flowcharting and it has the functionality I need for timeline creation but I could not get it down to days or weeks. It defaulted to quarters and I couldn't figure out how to change it. I think it will work great for org charts as well. I am going to use the layer function to show the overall organization chart and then have each department with a link to a different layer