Easiest software I've ever used
February 26, 2024

Easiest software I've ever used

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with M1

We use M1 for inventory, quotes, sales orders, invoicing and financials and so much more I love the "where used" function and the ability to drill down to a specific record on reports. Having the ability to customize just about anything in the software is very beneficial to use. We have customized the entry screens as we do not use every field, we have customized the grids to only show the field we need. We have also modified quite a few reports to make them our own versus using the standard reports that are provided with M1. I would recommend the M1 software to anyone who is looking to have an easy to use platform.
  • Ability to customize entry screens
  • Ability to review all transactions on any given item id
  • Ability to customize reports
  • When an address is deactivated, it should not show up under the entry screen when searching for an address to add to an order
  • Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash
There are some areas of customizing that are difficult for anyone who does not understand SQL or coding in any way. However, tech support has been very helpful whenever we have had an issue with any customizing.
Each employee can have their dashboard customized to show only the areas of M1 that they use for their daily tasks.
We looked at a couple of other software programs, but none of them could compare to M1 and the ease of using the software.

Do you think M1 delivers good value for the price?

Yes

Are you happy with M1's feature set?

Yes

Did M1 live up to sales and marketing promises?

Yes

Did implementation of M1 go as expected?

Yes

Would you buy M1 again?

Yes

Customer support is top notch. Some of the tech support staff I have worked with are very knowledgeable and will work with you until a resolution is found. They are also very patient and explain issues very well. As far as the software, there are many areas our small company does not use, but is not a problem as we just customize the entry screen to move the fields we do not use out of the way.

M1 Feature Ratings

Accounts payable
10
Accounts receivable
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Billing Management
10
Period Close
10
Inventory tracking
10
Pricing
10
Order entry
10
Dashboards
10
Standard reports
10
Custom reports
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated