Item: MailerLite
Rating: 9
Author: Heather Cardamone

Use Cases and Deployment Scope

We use Mailerlite to provide information to our customers, predominantly for product launches and promotions

Pros and Cons

Quick response
Attentive customer support
Understanding of customer's needs

Clunky process to create campaigns

Return on Investment

Contacting our customers/subscribers through Mailerlite allows us to reach out in a quick and professional manner, without spending valuable time that could be used elsewhere.

Key Insights

Do you think MailerLite delivers good value for the price?

Yes

Are you happy with MailerLite's feature set?

Yes

Did MailerLite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MailerLite go as expected?

Yes

Would you buy MailerLite again?

Yes

Mailerlite suspended our account (and never followed up as to why). As a result, our account defaulted back to the free option, leaving us unable to send to over 1,000 subscribers at a time. I was extremely frustrated and not at all a happy customer. At that point, Joseph stepped in, and he provided great customer service in a very timely manner. I appreciated his help and guidance very much. Joseph is a true asset to your company.

Customer Service was top notch!

Overall Satisfaction with MailerLite

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Alternatives Considered

Key Insights

Do you think MailerLite delivers good value for the price?

Are you happy with MailerLite's feature set?

Did MailerLite live up to sales and marketing promises?

Did implementation of MailerLite go as expected?

Would you buy MailerLite again?

Likelihood to Recommend

MailerLite Feature Ratings