Overall Satisfaction with Marketo
The level of communication obtained with the clientele through Marketo is acceptable considering the number of channels that the platform allows to configure. Marketo is good to work offline in the management of display ads, and to automate the sending of messages by email or by some other means.
- Contacting customers at all times is one of the advantages of Marketo, which thanks to its multi-channel communication system facilitates access to customer information, and communicating with them.
- The level of interactions achieved between the customer and the salesperson is so great that the customer can help measure the impact of the sale after their journey.
- In other words, the user experience the customer has with the company is something that can be customized to be as long or short as desired, and their feedback can be taken into account for future sales execution.
- Marketo has no points against it. In fact it fulfills all the features of a standard marketing automation software, but takes the concepts of predictive content setup for sales to a larger scale.
- Customer Service
The customer service is exceptional, we have had some inconveniences but they have been very quick to give us an answer. With the initial configurations we had many errors but they sent a technician who explained and configured the server in a way that made the work easier.
Less than 10,000