Item: Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Microsoft Teams is used as the internal communicator for chatting and scheduling meetings. Since it’s integrated with Microsoft Outlook, it very easy to schedule a meeting from Outlook and share the Teams meeting invite automatically. It also supports group chats and group calls which helps to instantly connect with team members other than scheduled meetings.

Pros and Cons

Chats and calls
Meetings
Group chats or discussions

I can’t really think of anything

Return on Investment

Replaced Legacy internal communicators with better chat and call support
Automatically team meetings from Outlook
Group discussions and collaboration makes projects more productive

Support Rating

Every feature is the better than all other similar applications in market. It very easy to adapt and beginners friendly. Best audio and video call quality. Integration with Outlook is an amazing feature which syncs between all the meetings.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Usability

It’s the best application I have worked on, working on now. Most preferred one for any team meetings and team discussions.

Professional Services

Contract Terms and Pricing Model

I am unaware about the billing

Likelihood to Recommend

It’s well suited for large organizations as a main communicator tool where people can easily search for team members and chat or call instantly. Can schedule meetings which can be video or audio meetings. Also groups can be created for an project based or discussion based I.e creating bridges for discussions and collaboration.

The best application for chats and meetings

Overall Satisfaction with Microsoft Teams