Item: monday.com
Rating: 10
Author: Verified User

Return on Investment

Time savings.
Easier project management.
Improved internal company updates.

Use Cases and Deployment Scope

Each department uses monday.com to schedule its own projects and provide transparency to the larger organization so anyone can easily access the information they need. For example, our Sales & AM team uses it to see what our Editorial team is creating in terms of upcoming content and knowing these dates is crucial in providing our clients with the best account support possible, especially if they have a high profile campaign launching. Our Product team also uses it to communicate new UX updates and when they will be available which adds even more firepower to our conversations with clients. Having this topline visibility has been a real game-changer in how we keep our clients excited and gives us an opportunity to continue the conversation with follow-ups that align with the info shared by the various teams on monday.com.

Pros and Cons

Topline visibility into numerous departments/divisions and their corresponding projects.
Makes understanding our internal processes (ex. project management) clearer.
Helps foster a holistic understanding of our business.
Robust and easy to navigate (or as complex as you want it to be).

UX could be overwhelming at times, almost too robust. Sometimes I wish there was a Simple option for someone like me who uses it more for lurking than actual project management. I'm sure I could get more out of it if I spent more time with the platform.

Usability

I can tell this is something extremely helpful but I don't use the platform this specifically to comment on it yet but I look forward to using it more.

Support Rating

I have not used Customer Support yet but this is helpful to know.

Reliability & Availability

We've had no issues with monday.com and the platform has never been unavailable when we needed it.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

Extremely robust solution for tracking multiple projects across numerous divisions. Timing is everything for us so this helps nurture relationships with clients. Instead of asking each department when a new piece of content will be available or when a new product feature will be launched, I just access monday.com and the info is right there and if I need more information the contact details are right there. Great stuff.

Having "a case of the Mondays" isn't such a bad thing anymore!

Overall Satisfaction with monday.com