Monday will help you get through your Mondays
August 29, 2018

Monday will help you get through your Mondays

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday (formerly dapulse)

We use Monday across our Management and Administrative teams - we use to it streamline projects, assign tasks, and track sales deals for our teams. It gives an easily manageable way to visualize your to-do list, see what's still pending, and hold people accountable since you can collaborate on different task items.
  • Easily assign tasks and collaborate.
  • Easy to set due dates and set notifications for them.
  • Easy to customize for different types of projects and assignments.
  • Honestly, I think it's great as is. We haven't run into any snags.
  • We replaced our support ticketing system with Monday which saved us money and actually ending up working better for us. We create our own tickets as customers call in if they need something - it allowed us more flexibility to track requests, issues, and needs from them.
  • We now have more insight into what our different departments and locations are doing and where they're at with projects and sales deals.
  • This has definitely heightened our collaboration as an organization.
We've previously used spreadsheets and our CRM (Pipeline Deals). Monday is far better in that it allows more collaboration, is easily organized, more customizable, and you can color code which makes a huge difference.
This is an excellent way to visualize a sales pipeline. You can color code and customize the different cells. We use it to see where each deal is at in the sales process so you can easily pinpoint what is lagging behind, what still needs to be done, and who the deals belong to. We also use this for our administrative projects - we plan our our timeline and assign tasks to everyone involved.

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Quotes/estimates
Not Rated