It could be better
June 19, 2017
It could be better
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Natero
Natero is currently being used within my customer success department at a software as a service company. It is not being used at the whole organization. It is addressing our health check of our customers and providing the latest updates to all of our companies. We go in it once a week.
- Allows me to make changes in one view.
- Allows me view multiple information.
- Allows me to read information quickly.
- The reporting functionality could be better.
- There is not that much customization available.
- It takes multiple clicks to be able to view the information.
- It's made my job harder.
- It's made it harder to update my customer's information.
- It's made me spend more time deleting information to satisfy the character limit.
I highly recommend and prefer using Salesforce over Natero. Salesforce allows me to pull in as many fields into a report as I would like, compared to 14 different fields into Natero. I am able to view and make changes to information much quicker than Natero. I like Salesforce much more.