NEOGOV - built for government.
January 18, 2022

NEOGOV - built for government.

Patrick Conners | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with NEOGOV Learn

Representing numerous municipalities within Western Pennsylvania the [NEOGOV] platform allows for a shared resource to recruit qualified candidates to fulfill a myriad of positions within governmental administration. Their focus is a government which separates them from the pack of alternative Human Resource and talent acquisition solutions.
  • Succession Planning - Neogov offers various layers that prepares users for succession planning for government based positions (i.e. Police Chief, Fire Chief, etc.).
  • Specialized Recruitment for Governments - Neogov specializes in helping governments find and hire within the diverse and ever changing field of municipal governance.
  • Applicant Tracking - Neogov streamlines the application process when the time comes to hire a talented candidate(s).
  • Customization can be tricky. I wish the platform could be more flexible.
  • Neogov should look into offering more Administrative training resources. It can be difficult for a new user to immerse themselves within the platform.
  • The reporting features within the platform could use an update.
  • Neogov saves time for our HR operations. For example, candidates can complete pre-employment forms within the platform's Onboard feature. This saves resources (paper, ink, etc) and time allowing for a more efficient hiring process.
  • Customer Service Efficiency - Unlike many commonly used HR products (ADP, Quickbooks, etc.) Neogov understands the challenges that are unique to local governments. When needed, their customer service teams are friendly and helpful saving you the headache of explaining your particular issue.
  • Employee training features - Our employees are provided with insightful training opportunities which can be tracked and monitored annually.
[NEOGOV] offers a complete and modern talent management system for the Public Sector. It was built for the public sector which allows it to stand alone within the HR field. When using products such as Indeed.com and Linkedin local governments are lost within a much larger universe.

Do you think NEOGOV Learn delivers good value for the price?

Yes

Are you happy with NEOGOV Learn's feature set?

Yes

Did NEOGOV Learn live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NEOGOV Learn go as expected?

I wasn't involved with the implementation phase

Would you buy NEOGOV Learn again?

Yes

Neogov is structured especially for local governments. They understand the needs of their customers and have the experience to help communities of any size acquire talented public servants. This is a public sector solution and probably isn't best suited for the private sector.

NEOGOV Learn Feature Ratings

Course authoring
7
Course catalog or library
Not Rated
Player/Portal
7
Learning content
7
Mobile friendly
Not Rated
Progress tracking & certifications
8
Assignments
8
Compliance management
9
Learning administration
7
Learning reporting & analytics
7
Social learning
Not Rated
Gamification
Not Rated
Single Sign On (SSO) Enabled Learning
Not Rated