Phone Nextiva for Business
February 27, 2024

Phone Nextiva for Business

LISA BOOKER | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Commercial Phone Service

Overall Satisfaction with Nextiva Business Phone Service

I am a career counselor and I use to contact customers for varies reasons. I can use the website to look up phone calls that are missed or voicemails. That is very helpful. I like the fact that it has an app to use on your phone too if I am away from my office and need to make a business phone call.
  • Phone app
  • Website access to phone calls
  • able to attach earphones for hands free
  • Adding contacts is not easy
  • Need better instructions on for adding contacts (video)
  • Deleting contacts
  • The website
  • Phone app

Do you think Nextiva Business Phone Service delivers good value for the price?

Yes

Are you happy with Nextiva Business Phone Service's feature set?

Yes

Did Nextiva Business Phone Service live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva Business Phone Service go as expected?

I wasn't involved with the implementation phase

Would you buy Nextiva Business Phone Service again?

Yes

Adding and deleting contact names for easy access. Also a feature where I can get the voicemail via email

Nextiva Business Phone Service Feature Ratings

User templates
3
Call reports
10
Directory of employee names
10
Message alerts
7
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
9