Phone Nextiva for Business
February 27, 2024

Phone Nextiva for Business

LISA BOOKER | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Commercial Phone Service

Overall Satisfaction with Nextiva Business Phone Service

I am a career counselor and I use to contact customers for varies reasons. I can use the website to look up phone calls that are missed or voicemails. That is very helpful. I like the fact that it has an app to use on your phone too if I am away from my office and need to make a business phone call.

Pros

  • Phone app
  • Website access to phone calls
  • able to attach earphones for hands free

Cons

  • Adding contacts is not easy
  • Need better instructions on for adding contacts (video)
  • Deleting contacts
  • The website
  • Phone app

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

I wasn't involved with the implementation phase

Would you buy Nextiva again?

Yes

Adding and deleting contact names for easy access. Also a feature where I can get the voicemail via email

Nextiva Feature Ratings

User templates
3
Call reports
10
Directory of employee names
10
Message alerts
7
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
9

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