Nextiva is THE business communications solution
April 12, 2024

Nextiva is THE business communications solution

Charles Dietzen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We were able to combine 800# Call Flow, Fax, and multiple business line services into one provider lowering our costs by over $400/month. Our Call Flow, Fax and business lines are now all managed under one easy to use online platform.
  • Quick delivery of systems
  • Number porting support
  • Excellent technical support team
  • Longer than expected wait time for support chat service
  • Combining three separate communication providers into one platform
  • Monthly cost savings of over $400

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Our company has just implemented Nextiva services but as a smaller company, cost savings is always a priority. Nextiva will not only aid in productivity but it will do so at a significant monthly savings.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated