Life before OLO was ringing tablets everywhere
November 30, 2022
Life before OLO was ringing tablets everywhere
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Olo
We use it to taking orders from guests. It gives us a centralized system to combine all orders from all different carriers into one page. Some problems we have encountered are when it disconnects for its own reason. Also, the emails sent to us from OLO are not user-reader friendly. It is hard to figure out the problem from the email.
- Connection
- Speed
- Accuracy
- If we need to adjust the subtotal, it would be nice to have the option to subtract or remove an item from the subtotal and not manually insert a price. Sometimes guests just want a refund for a single item.
- Consolidation of couriers.
- Increased sales and helped us see the volume of orders we can take.
Do you think Olo delivers good value for the price?
Yes
Are you happy with Olo's feature set?
Yes
Did Olo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Olo go as expected?
I wasn't involved with the implementation phase
Would you buy Olo again?
Yes