1. Home
  2. Nonprofit Fundraising Software
  3. OneCause Reviews
  4. User Review of OneCause
OneCause - multiple platforms useful for smaller nonprofits
January 22, 2022

OneCause - multiple platforms useful for smaller nonprofits

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We have used OneCause's Peer-to-Peer fundraising platform for multiple fundraising campaigns. We have used Bidpal for approximately 4 virtual auctions. We also used the Streaming Events platform twice for fundraising and information.
  • Easy to donate once page is set up
  • Support responds quickly when you email for help
  • Bidpal platform looks really sleek
  • Parts of the website are easily customizable but there are other sections you must seek help that prevents users from making major mistakes.
  • Love the newish feature of linking Facebook Fundraisers to Peer-to-Peer platform.
  • BidPal should have an app. Across two different nonprofits, I've been asked by employees and donors why there isn't an app. It would make donating way easier.
  • Peer-to-peer needs shorter URLs or give an option to use a bit shorter. p2p.onecause.com/campaign is long and if you do custom pages, it's even longer
  • Wish I could test the looks of the Facebook Fundraiser when using Peer-to-Peer. It launched the fundraiser earlier than I intended.
  • Peer-to-peer custom pages require using HTML which most people don't know how to use.
  • Peer-to-Peer: You can make edits from the back end and front end, but when you're logged in as an admin, you can't view it as someone not logged in, thus can't make certain changes on the front end.
  • Positive - less time spent on setting up a virtual auction or peer-to-peer
  • Positive - BidPal is significantly cheaper than some of the other competitors.
  • Negative - Have to pay separate prices for different platforms that don't always communicate well.
Once you have used each platform it is significantly easier, but for a first-time user or someone not comfortable with setting up a web page, it is still pretty daunting.
They are responsive when you email for support. However, it can be difficult to get ahold of someone on the phone.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

BidPal has been incredibly useful when doing virtual auctions (small or large). I didn't find the ticket component to be particularly effective. If you use the ticket/table function or want a person to sign up by using Card Swipe, you are required to use an Apple product. The Peer-to-Peer platform has been great for larger campaigns and smaller temporary fundraisers.

Using OneCause

4 - Fundraising and Finance
2 - Previous experience is the most helpful skill.
  • Standalone virtual auction
  • Peer-to-peer fundraising for annual For Kids' Sake/Bowl for Kids' Sake campaigns
  • Virtual auction/donation portal for special fundraising campaign
  • Live streaming event with donations.
  • Not sure
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.