OpenPhone User Review
June 06, 2022
OpenPhone User Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with OpenPhone
OpenPhone is the application we use for our phone system. It is the only phone system we use, and we use it for all incoming and outgoing calls. OpenPhone has many useful attributes, such as being able to upload our own recorded greeting, call history/call log, marking calls unread, in-app texting, and call transfers. We use all of these features in-depth.
- In-app contacts list
- Call transfer
- In-app messaging between team members
- Pricey
- Cannot transfer out-going calls
- Call transfer
- In-app contact list
- User interface is easy to learn and use, so it saves time
- Allows us to upload our own greeting recording for professionalism
OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
Do you think OpenPhone delivers good value for the price?
Not sure
Are you happy with OpenPhone's feature set?
Yes
Did OpenPhone live up to sales and marketing promises?
Yes
Did implementation of OpenPhone go as expected?
Yes
Would you buy OpenPhone again?
Yes