Overall Satisfaction with Oracle Coherence
Oracle Coherence is our enterprise solution for elastic caching and is used across the organization. Our team was previously using IBM Websphere Extreme Scale appliances, but the deployment of those devices was cumbersome because we had to deploy physical devices. Our team decided to migrate over to Oracle Coherence, which we had initially looked at when the product was Tangosol before Oracle Coherence purchased them. We use Oracle Coherence to cache data close to the application server to avoid the round trip latency and lookup times at the data tier.
- scale out
- caching
- Better documentation on setting up various use cases.
- Improved performance of our customer facing transactions.
- It allowed us to integrate with other applications across the enterprise for the consumption of our data.
Oracle Coherence is more straightforward to deploy than IBM Datapower ExtremeScale. We used ExtremeScale previously in the form of their Datapower caching appliances. The firmware was difficult to upgrade in the appliances, and we had trouble getting them patched successfully to address specific vulnerabilities. As a result, we decided to migrate to Oracle Coherence. We evaluated Redis and ElastiCache but chose to go with oracle Coherence. Because of the existing technical expertise within our enterprise.
Do you think Oracle Coherence delivers good value for the price?
Yes
Are you happy with Oracle Coherence's feature set?
Yes
Did Oracle Coherence live up to sales and marketing promises?
Yes
Did implementation of Oracle Coherence go as expected?
Yes
Would you buy Oracle Coherence again?
Yes
Oracle Coherence Feature Ratings
Evaluating Oracle Coherence and Competitors
Yes - IBM Datapower ExtremeScale. The IBM product was harder to scale dynamically because it is an appliance-based product - at least the version we were using. We decided to migrate to the Oracle Coherence product because it was an enterprise approved and used product. We wanted to leverage the in-house expertise on Oracle Coherence.
- Prior Experience with the Product
- Existing Relationship with the Vendor
Oracle Coherence is an enterprise approved and used product. We decided to migrate from the appliance based product to the software based product. The fact that we had in-house talent was probably the biggest factor influencing our decision to switch. The enterprise of course is also trying to limit the number of different products we have to support.
I would keep our existing scorecard process that we use. Several criteria are evaluated, and scoring has guidelines as to what each of the ratings means. It helps keep us objective. The criteria are developed based on our use cases and our support model. It seems to work well.
Oracle Coherence Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Our application is a critical tier-one application, so we pay for the premium support tier. We can't afford to have an outage with our application, so when trouble strikes, we need to restore service as fast as possible. Paying the extra for premium support just makes good business sense to us.
They helped guide our design of how we were integrating the product into our environment. They reviewed our existing architecture and made recommendations to give us the best overall design to meet our needs. I feel this was above and beyond as we didn't have to hire professional services for this advice.