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All of my payroll needs at my fingertips.
June 18, 2023

All of my payroll needs at my fingertips.

Scott Powell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I use Paychex Flex as an employer and an employee. I use it to pull records and data.
  • Provides tax records - 1099s and w2s.
  • Provides payment records for employers and employees.
  • Provides investment records.
  • It could be easier to reach someone by phone for questions.
  • When I first joined Paychex, they made it painless and helped me through every step.
  • They helped me get a PPE loan when COVID shut my company down.
I have not used the reporting
I have always had a representative assigned to my company, and they've always been helpful and quick to respond.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Easy to use, and if there is any confusion, my representative has always been there.
Everything I need is at my fingertips.

Paychex Flex Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
10
Reimbursement management
Not Rated
9.7
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
10
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
10.0
Tracking of all physical assets
10
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated