Item: Paychex Flex
Rating: 9
Author: Vicki Federico

Use Cases and Deployment Scope

Paychex Flex is working well for our company. Retail stores in five locations. Our specialist is very helpful and usually available. The improves over the past few years have been good.

Pros and Cons

Time and Attendance
Human Resources tab
Onboarding-Hiring

Reporting and the easy of it
Time and Attendance reporting

Return on Investment

Running Bi-weekly payroll is simple

Paychex Flex Reporting

Positively

Support Rating

My specialist has been very helpful and I have had the same one for quite a while now. I appreciate that.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

No payroll company is perfect but this one is pretty darn good!

Likelihood to Recommend

Tracking time and running payroll is quite easy. Could improving in reporting i.e. work comp reports, retirement reports, wages for EE's to report for SDI.

Easy to use.

Overall Satisfaction with Paychex Flex