Overall Satisfaction with Pega Platform
Pega will be used across our business to maintain the way our service engineers operate and deliver timesheets, checklists and service reports.
- Pega is a process-driven platform that will enable us to build our checklists into our processes. That way we can automatically follow our established routines and don’t worry about non compliance.
- Pega has a very robust and configurable engine that enables us to build logic into checklists and questionnaires.
- Validation can be built into forms and checklists.
- Develop all functions to be available on an offline device. I recently found out there are some missing options while working in offline mode on iOS device.
- Too early to say yet, but I think it will mean a lot for our compliance metrics related to our processes.
We chose Pega due to the functionality and strengths in the forms engine.