Much better in 2022, Helpdesk 100% better
June 16, 2022
Much better in 2022, Helpdesk 100% better
Score 7 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Perimeter 81
We use it for worldwide VPN networks and to help authenticate our employees logging into several different applications. The service allows you to segment to dial in via various regions around the world. They help with a delay in speeds etc. I only use it when I need to log in to corporate databases and systems that require I use our VPN.
- Simple easy to read icon.
- You can hover over and see if you are logged in via the systems tray on your computer.
- Easy to switch between regions around the world.
- Customer support was lacking before, now seems better.
- Had much difficulty using Chrome as my browser to install the app.
- Increase the throughput speeds at time would be nicer.
- Worldwide coverage.
- Ability to switch to different regions.
- One bill for the whole organization.
- I think it is just a cost of doing business.
- I don't think the cost is too prohibitive.
- We also use it as an example of what a small cost can provide big protection for your security.
In the beginning, it was a bit rough getting it to work and getting any kind of quality support from customer service. But recently they really improved their service and customer service. I believe they raise 100M in new funding which provides them the resources to make a better product with better tools and a better help desk.
Do you think Perimeter 81 delivers good value for the price?
Yes
Are you happy with Perimeter 81's feature set?
Yes
Did Perimeter 81 live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Perimeter 81 go as expected?
I wasn't involved with the implementation phase
Would you buy Perimeter 81 again?
Yes