Playvox, an easy and fast platform. Meets all expectations
September 10, 2021

Playvox, an easy and fast platform. Meets all expectations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Playvox

The platform is used as a source of knowledge for all employees. Playvox contains all the information necessary to provide customer service. Thus, the service is faster, more complete and efficient.
In addition, by having a quiz part, Playvox allows learning and reviewing important content and information. Playvox is also used to assess employee performance.
  • Organize sessions clearly and easily.
  • Allows sharing of important notices with the user community.
  • Allows learning efficiently.
  • The letters could be larger, allowing the text to be highlighted.
  • The platform could have a night mode.
  • Tab highlights could have different colors.
  • Customers are satisfied with the speed of service.
  • Employees can see their progress in the company.
Playvox is superior because it allows content to be found easily. Playvox's design is better too. Also, Playvox is more accessible. It's easier to learn to use the platform, as well as share content and publications. Playvox allows a session to create a company community. Additionally, Playvox allows a session designed for learning.

Do you think Playvox delivers good value for the price?


Are you happy with Playvox's feature set?


Did Playvox live up to sales and marketing promises?


Did implementation of Playvox go as expected?


Would you buy Playvox again?


Where Playvox works: When you need to quickly find content to serve a customer, you just look on the platform because all the necessary information is in one place.

Where Playvox is less appropriate: When you have to work 8 hours using the computer screen, the eyes end up getting tired, in those moments a night mode is necessary.