Podium is the most reliable and affordable employee on my staff!
August 27, 2022

Podium is the most reliable and affordable employee on my staff!

Bennett Latimer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Podium

Podium integrates with our POS seamlessly. We are able to deliver custom automated messages to our members for reservation reminders, class reminders, notifications of completed service tickets, notifications of special orders to pick up, membership payment reminders as well as review requests. These custom automated messages save us hours a week and complete necessary communications that would otherwise be forgotten. We appear more professional to our customers while we save on payroll hours. Podium also allows us to cut down on phone calls by inviting our customers to reach out via text instead of time consuming phone calls. We also use the payment function to easily collect payments for special orders and memberships. Since joining Podium 2 years ago our customer reviews have grown exponentially and we currently have a healthy 4.7 star average on Google.
  • Automated text reminders
  • Automated text payment requests
  • Automated text review requests
  • Stopping automated texts when the event has been canceled in our POS.
  • Automated payment requests via text.
  • Automated review requests.
  • Website chat
  • Podium saves countless labor hours.
  • Podium makes us appear more professional to our customers.

Do you think Podium delivers good value for the price?

Yes

Are you happy with Podium's feature set?

Yes

Did Podium live up to sales and marketing promises?

Yes

Did implementation of Podium go as expected?

Yes

Would you buy Podium again?

Yes

Podium is excellent for quick customer communications that don't require a phone call but could get lost in an email inbox.