Long-time PR Newswire User
January 16, 2024
Long-time PR Newswire User
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with PR Newswire
We use PR Newswire for wire distribution in the US to help us get the word out about new products and services. We typically use US1 and add additional targets based on the content of the release. We have typically only found success with wire distro in the US and do not put releases over the wire in our global regions.
- Good distribution coverage
- System is easy to use
- Support staff is helpful
- Quick turnaround releases can be harder to get through approvals
- Billing has been a problem, getting billed for individual releases when they are already under contract. The account team is quick to try and fix but the wrong bills kept coming-- issues from their accounting department that were very disruptive and slow to get the paperwork trail fixed
- Helps to spread the word of new products
- It helps us to see traction of pick up for online searches
I have inherited Meltwater at two companies and always went back to PR Newswire. Their sales people are very aggressive, they didn't deliver on what they said they would and distribution was poor compared to what we saw with PR Newswire. I was told their issues had been fixed when I joined the second company, but I found they were the same. They try and lock you into a very long-term contract and I wasn't happy at either company I used them. They will not be on any consideration set for any future bids.
Do you think PR Newswire delivers good value for the price?
Yes
Are you happy with PR Newswire's feature set?
Yes
Did PR Newswire live up to sales and marketing promises?
Yes
Did implementation of PR Newswire go as expected?
Yes
Would you buy PR Newswire again?
Yes