Review of Printfection | TrustRadius

Use Cases and Deployment Scope

We use Printfection as our swag management platform. We send gifts out to customers and partners on an ongoing basis. Previously we had managed all of our gifting on an ad hoc basis but we are now able to manage everything in one centralized place and have a good view of spend.

Pros and Cons

Inventory management
Reporting
Easy to use interface

Reporting spend by team

Most Important Features

Give away campaigns
Reporting
Inventory management

Return on Investment

Surprise and delight of our customers and partners
Hours of time saved by employees being able to easily select and ship gifts.

Support Rating

9

Whenever we have had a question or an issue our account representative has always been very quick and helpful in their response.

Alternatives Considered

SwagUp

Printfection met all of our requirements for an acceptable cost.

Key Insights

Do you think Printfection delivers good value for the price?

Yes

Are you happy with Printfection's feature set?

Yes

Did Printfection live up to sales and marketing promises?

Yes

Did implementation of Printfection go as expected?

Yes

Would you buy Printfection again?

Yes

Likelihood to Recommend

The platform is better suited for larger organizations who have a well developed gifting program with ten plus items of inventory to manage.