Great product, frustrating support
Updated January 25, 2021
Great product, frustrating support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Prophix
We use Prophix for financial reporting, budgeting, and analysis. We have 2 administrators within the finance department and about 50 users across 23 other departments. It has streamlined our reporting and budget processes and allows our departments to access their financial information quickly and easily on their own.
- With the Ad Hoc function, the ability to pull up any data, across dimensions without having to build a whole report allows for more efficient, on demand analysis.
- Being unable to zoom in and out to quickly change the view while working in Template Studio is frustrating.
- It is too easy to accidentally check/uncheck the "calculation definition varies by rule set" in model manager.
- It can be difficult and daunting to learn all the rules, limits, and functions of the program.
- Streamlined budgeting
A lot of our budget process became automated with Prophix. Accuracy improved with the complex calculations that can be built into accounts and templates. Much more detail can be stored and accessed through Prophix features.
Never had a problem.
Main users are on-site administrators so deployment flexibility is not that important.
Do you think Prophix delivers good value for the price?
Yes
Are you happy with Prophix's feature set?
Yes
Did Prophix live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Prophix go as expected?
I wasn't involved with the implementation phase
Would you buy Prophix again?
Yes
Prophix Feature Ratings
Using Prophix
Workflow commentary is helpful to communicate what changes were made by users at every step of a process. Cell comments help our users provide useful qualitative information for figures. Line item details prove most useful during budgeting, allowing users to provide a full breakdown of each figure that includes a description and comments.
We use workflows for our monthly variance reporting, which provides users deadlines and a means to explain variances without having to meet with upper management. Automated report distribution saves time and ensures reports are never late and always goes to the correct recipient.
32 - Operations, Finance, Executive
3 - Anyone who has a good working knowledge of the program can support it within.
Using Prophix
Pros | Cons |
---|---|
Like to use Well integrated Consistent Feel confident using | Unnecessarily complex Slow to learn Lots to learn |
- Ad-Hoc
- Rulesets across dimensions
Yes, but I don't use it