Item: Really Simple Systems
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I currently use simple systems to manage employee relations issues and to ensure that team tasks are managed and tracked effectively. This is an organization-wide CRM that assists us with providing traceable workflows and easy-to-access reporting tools.

Pros and Cons

Task logging
Priority management
Case load management

Front page reporting could be more flexible.
Auto email logging is poor and is in bulk text format e.g. signature gets incorporated into the text.
Sometime times out if not used for a while.

Return on Investment

Easier to follow up on work flows.
Increase oversight of active clients.
Time saving

Key Insights

Do you think Really Simple Systems delivers good value for the price?

Yes

Are you happy with Really Simple Systems's feature set?

Yes

Did Really Simple Systems live up to sales and marketing promises?

Yes

Did implementation of Really Simple Systems go as expected?

Yes

Would you buy Really Simple Systems again?

Yes

Other Software Used

People HR, ADP Workforce Now

Usability

Good user interface and easy to navigate.

Support Rating

Have not sought support.

Likelihood to Recommend

Perfect for ensuring that work is delegated to the correct employee and allows managers to easily track where an individual is with their task progress. Great tool when working within a medium or large team of employees that need some task tracking. Very useful for giving manager oversight over case management issues.

Easy and user friendly

Software Version

Overall Satisfaction with Really Simple Systems