Ideal for Clinicians and Behavioral Staff
June 14, 2018

Ideal for Clinicians and Behavioral Staff

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Relias Learning Management System

RMS is being used by all employees across the organization. The primary reason why RMS was initially purchased was that it was well known for its behavior management curriculum specifically registered behavior technician series. In addition, it has CEUs for clinical staff and annual hr/compliance related training for all employees. The goal of the system was to alleviate all training concerns for the organization.
  • Offers training on Applied Behavior Analysis for new hire orientation
  • Offers the Registered behavior technician series
  • Able to print out certificates of completion for individual training and transcripts for all completed training
  • Able to easily add and delete users
  • The tracking of training is really difficult. When an employee has completed training, it is really difficult to navigate to find just the completed training. You have to pull up all training the staff is enrolled in to see which ones are completed and which ones aren't.
  • If staff is enrolled in two training series and there is the same course that is part of both series, the system doesn't detect duplication training automatically and the staff is required to take the same training twice.
  • There are a lot of glitches when completing training and staff members are continuously being kicked out of the training. Additionally, if kicked out, the training does not save staff members have to restart from the beginning.
  • It is difficult to get to the support department and to solve issues. They promise the system is going through an update but the pieces of training continue to freeze or not start at all.
  • On one occasion, an employee completed the entire RBT series yet some of the courses were still showing as incomplete. We had to re-train and repay the staff for the training in order to generate the completion certificate for the BaCB board. There was no way around it but for the staff to take the 12 hours of training that he had already completed and for the organization to pick up the training cost.
  • It is costly when employees have to retake courses and re-bill for courses due to constant system glitches
  • Our NHO has improved tremendously with the system as group training is possible with easy access to videos
  • RBT series courses really helped expedite getting all employees certified however the process is timely due to constant glitches
Halogen also had it's pros and cons but for the industry that i am in, Relias is a better option due to the number of courses available for staff in the industry.
Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.

Relias Learning Management System Feature Ratings

Course authoring
9
Course catalog or library
8
Player/Portal
4
Learning content
8
Mobile friendly
1
Progress tracking & certifications
5
Assignments
8
Compliance management
8
Learning administration
8
Learning reporting & analytics
5
Social learning
9