Great customer service and features keep improving!
May 30, 2022

Great customer service and features keep improving!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Remote

Since the beginning of the Covid-19 pandemic, we have hired staff globally to support our local clients. These consultants have been based in their respective home countries. We have been using Remote since 2021 to meet our payroll compliance obligations in up to 3 different countries. Remote has been great to sort contracts, taxes and benefits in countries we were not familiar with.
  • Great customer service, very responsive and helpful
  • Very clear information on the breakdown of employment cost
  • Available in many countries
  • Features have been improving over time
  • In the past, we had a lot of issues with invoicing, but Remote resolved the problem in late 2021
  • Payment is only available in USD, GBP and EUR
  • Compliant payroll in several countries
  • Self-service interface for Managers and Employees

Do you think Remote.com delivers good value for the price?

Yes

Are you happy with Remote.com's feature set?

Yes

Did Remote.com live up to sales and marketing promises?

Yes

Did implementation of Remote.com go as expected?

Yes

Would you buy Remote.com again?

Yes

Remote is well suited to hire global staff globally, that's their core business. From onboarding employees, to manage monthly payroll, leave, benefits and incentives...
They also offer international contractor management for free, but it's not something we have been needing.
We haven't had any needs outside of this scope yet.