Item: Remote Desktop Manager
Rating: 10
Author: Charles Eichelberger

Use Cases and Deployment Scope

I am using it in conjunction with VPN to manage customer servers. It is used by at least three other consultants. It addresses the need to organize multiple customers and their servers and keep organized about it along with keeping credentials in one place.

Pros and Cons

Store information on multiple customers
Keep RDP sessions organized
Allow multiple sessions in tabs

Better password management for multiple SSH hosts.
MySQL support

Return on Investment

We are using the free version so ROI is instant.
If we were to purchase it though, I would estimate ROI to be very quick as it allows me to jump on a server very quickly in response to customer needs

Alternatives Considered

Selected Remote Desktop Manager for the saved VPN capabilities as I use multiple VPN clients and passwords.

Other Software Used

ManageEngine Desktop Central, ManageEngine OpManager, TeamViewer

Likelihood to Recommend

I think it is great for managing multiple desktops internally as well as externally. It is especially great for external management as you can specify to log onto a VPN before connecting to the target. If you are a small shop with just a few computers, this may not be for you.

Best RDM to manage all your remote needs.

Overall Satisfaction with Remote Desktop Manager