Rimini Street Review
February 09, 2023
Rimini Street Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rimini Street
- Product deployment and configuration
Business Problem: SAP Production outage
Solution: We had recently faced a business outage due to our SAP Production system down. Rimini Street really helped with bringing the systems online and establishing the HADR environment smoothly. Thanks to the Database consultant Sai for being available throughout the activity and ensure the problem is fixed.
Solution: We had recently faced a business outage due to our SAP Production system down. Rimini Street really helped with bringing the systems online and establishing the HADR environment smoothly. Thanks to the Database consultant Sai for being available throughout the activity and ensure the problem is fixed.
- Quick response and acknowledgement on high priority cases
- Follow ups until satisfactory solution provided
- Available for quick meetings when needed
- Consultants with Strong technical knowledge
- Resolution time for low priority case is too high which can be decreased
- SAP Basis resource knowledge can be improved.