How RingEX helped me and what they should improve
October 24, 2023
How RingEX helped me and what they should improve
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
Our customers contact us through this phone system, which helps us control queues.
- Provide data
- Support
- Easy to use
- Agents are able to disable themselfs from the queues
- Update their documentation for users
- Helps to keep track of remote employees
With RingEX Analytics we can take data from the phone system and make changes when needed, subscriptions are pretty useful as you can have them on your email and then automatize them
UI/UX, data
Do you think RingEX delivers good value for the price?
Not sure
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of RingEX go as expected?
I wasn't involved with the implementation phase
Would you buy RingEX again?
Yes