Stay far away
March 19, 2024

Stay far away

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

We use the voip phone, we signed up a few years ago for the service a sales rep called us and said we would get a discount if we sign a 1 year contract, they they emailed us a 3 year and 3 year auto renew contract baud and switch. In our experience, RingEX refuses to stand behind this and do anything about it, all we want to do is downgrade some users but do no avail
  • In my opinion, Bait and switch
  • In my opinion, Long annoying contracts
  • In my experience, Give you the run around to cancel
  • Stand behind sales people
  • Show some compassion to your customers
  • Allow companies to add or remove users as needed
  • In our experience, Costed more then expected
  • In our experience, Not a great roi
In my opinion, don’t stand behind the sales people who the encourage to lie and do anything to lock a small business into a long contract

Do you think RingEX delivers good value for the price?

No

Are you happy with RingEX's feature set?

No

Did RingEX live up to sales and marketing promises?

No

Did implementation of RingEX go as expected?

No

Would you buy RingEX again?

No

I don’t recommend RingEX for any company due to them, in my opinion, not being honest, the actual service works ok. Although, I think it is really complicated to use and to take advantage of the full features they offer

RingEX Feature Ratings

Hosted PBX
1
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated