RingEX, better then the competition.
March 06, 2024
RingEX, better then the competition.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
We use it as our primary phone system. It is used for hard phones and softphones. One of the main uses is as an employee attendance line, where people can call in and select an option to dial the department that they work for and get a direct line to their department supervisors.
- Call transfers.
- Group calls.
- IVR functionality.
- Voice quality.
- Better documentation.
- Call transfers.
- Live support.
- Vendor consolidation.
- Increased productivity for supervisors.
- IVR and group calling functionality.
Obviously, business collaboration and productivity have been big things for us since the conversion to RingEX. We love the easy-to-understand user interface and the ability to make changes on the fly. Both the user and admin interfaces are far above any other vendors we've used in the past.
The difference between RingEX and the Mitel products is night and day. Mitel was very clumsy to use, administer, and support. The interfaces are light years better than Mitel's, and the reliability is second to none. We used to have all kinds of issues with Mitel, but since going to RingEX, we have not had a hiccup.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes