If you are ready to make to move an Cloud based ERP, Sage Intacct is great way to go.
November 20, 2019

If you are ready to make to move an Cloud based ERP, Sage Intacct is great way to go.

Robert Schubert, CHAE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is our primary ERP, we use it across our entire organization. It very useful as a consolidation tool if you have multiple entities. Also, it's a very robust enterprise accounting and financial package. All of the core modules (A/P, A/R, G/L and Cash Management) work very well together.

Pros

  • Inter-company transactions and consolidations.
  • A/P automation ready if you want that, but the A/P module is quite strong out of the box.
  • Look and feel is very customizable.

Cons

  • A/P invoice approval process does not work well for us.
  • It's not cheap, and don't ever expect a price reduction.
  • Employee Users have very limited rights compared to full licensed Business User. For example, an employee user licensee cannot print a A/R customer statement.
  • Cost is high compared to what we using previously.
  • Reduction to inter-company billing has reduced overtime hours at month-end.
  • Reduction to inter-company billing has reduced overtime hours at year-end.
To some extent yes we have benefited from automation, but I'm not sure if we are the best example of a company that can best exploit these capabilities. We don't sell subscriptions to services or even invoice for professional service. We have a full service accounting department and didn't purchase Sage Intacct expecting to make reductions to staff.
I wouldn't say integration was easy for us, but to be fair I don't think it would have been easy for us to transition to any product currently out there on the market. To leave your legacy systems behind and make the move to a cloud-based system is major step and anyone who promises a simple transition isn't being honest.
We looked at NetSuite and Oracle Fusion, and just felt both of them were just too much and not intuitive. We also looked at staying with our then current Sage 300 ERP and making some enhancements. In the end we decided that Sage Intacct was the most logical next move for us.
If you prefer a cloud environment (and who doesn't these days), Sage Intacct is the best option in my opinion. Oracle is too much in my opinion and its Hyperion reporting counterpart is way too complicated. Sage Intacct is also great for multiple entity and location enterprises, consolidation reporting is well thought out.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
8
Cash management
7
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Pricing
8
Order entry
8
End-to-end order visibility
8
Dashboards
7
Standard reports
8
Custom reports
8
API for custom integration
8
Plug-ins
8
Role-based user permissions
9
Single sign-on capability
8

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