Sage Intacct Review
April 17, 2020
Sage Intacct Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sage Intacct
We use Sage Intacct across the whole organization. Five Divisions that roll up to one Corporate level, no multi-currencies. We have the ability to automate inter-company transactions, workflow approval process, & audit controls.
- Setup / Configurations menus are easy to follow
- AP Bill/Payment process easy
- There is a huge disconnect with their engineering department when customizing features for our company.
- Documentation doesn't exactly answer our questions when trying to solve an issue.
- There is a disconnect when documentation doesn't have an answer submitting a support ticket and finding the correct person to help you solve the issue. They seem to turn over to the engineering team who doesn't give a solution but more documentation.
- We still have 3 major issues and can't get them resolved.
no comment
Having the multi-entity has helped us to get the big picture and the ability to dive into each entity with a click. We have considered project accounting but that's too expensive for our needs. Contract Revenue would be extremely helpful but too expensive to roll up the investment to the C-Level to approve. Time and Expense rolls in from Concur we use more of the reports from Concur than Intacct.
We haven't searched for anything else. VP Controller doesn't like change.