Item: Sage Intacct
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I use Sage Intacct for our part department of an electric contracting company. I am able to create purchase orders as well as inventory lists to send to our project managers and vendors. Sage Intacct has made this process easy and straight forward, we're able to update the system when we find road bumps that would otherwise slow our processes and continue to move forward with our procedures. While there have been hiccups with the transition to Sage Intacct, I feel that the system will be a much better option than what we were working with previously. Everything in Sage Intaact is easily accessible and in one system, while before we were using 2-3.

Pros and Cons

Converting
Purchase Orders
Kits

Adding multiple quantities of the same part is impossible it seems. We have different lengths of wire needed on the same jobs at times.
Training was very confusing, changing vocabulary and being on the same page about what the topic for that meeting would be.
Saving a kit as a draft would be a helpful feature.

Return on Investment

I'm sure this software was expensive
I feel that this transition has made my job easier and more efficient

Sage Intacct Automation

While I am no longer on the billing side of things, I can only imagine how much the team has benefited from having everything in one system.

Sage Intacct Configuration

I did not work directly with Sage Intacct, but all of the updates that have been necessary to complete our tasks have been made so far and has made my job more efficient. I feel that we are still finding more ways to improve and being able to voice our needs has been very helpful.

Alternatives Considered

QuickBooks Desktop Pro

I did not personally have a say in switching systems/ software's, however I have been able to more effectively communicate updates that would improve our experience with Sage Intacct and feel that changes like that wouldn't be possible in QuickBooks. We could no longer effectively work in that system any longer due to the volume of our jobs.

Key Insights

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Likelihood to Recommend

I have been pleasantly surprised with how easy the transition actually was once my colleagues and I were working with it together. However the training meetings definitely need improvement on Sage's part. For my job in the parts department however it has eased a bit of stress and lessened how long data entry can take. With that being said I don't typically recommend software to my friends and my entire company has already gone through the transition to be working in Sage Intacct.

Sage Review

Overall Satisfaction with Sage Intacct