Monopoly in CRM space
May 22, 2022
Monopoly in CRM space
Score 1 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Salesforce.com
We use Salesforce as a sales CRM.
- I haven't seen any software that does so many things this poorly
- UI is not intuitive at all
- Guess a monopoly in the space really means shit design and you can get away with it
- Poor UI
- Super annoying - password needs to be reset every quarter
- Information overload
- It has had an extremely negative impact. We have had to hire people just to manage it
Do you think Salesforce Sales Cloud delivers good value for the price?
No
Are you happy with Salesforce Sales Cloud's feature set?
No
Did Salesforce Sales Cloud live up to sales and marketing promises?
No
Did implementation of Salesforce Sales Cloud go as expected?
No
Would you buy Salesforce Sales Cloud again?
No
Salesforce Sales Cloud Feature Ratings
Using Salesforce.com
Pros | Cons |
---|---|
None | Do not like to use Unnecessarily complex Difficult to use Requires technical support Not well integrated Slow to learn Cumbersome Feel nervous using Lots to learn |
- I would like to say login, but even login is hard
- Login
- Reporting
- Opp management