Lightning in a bottle!
May 02, 2021

Lightning in a bottle!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Lightning Platform (formerly Salesforce App Cloud)

It was originally used by our sales department but we integrated it with other systems via an ETL and now it is used company-wide. We are in the process of switching to some new systems and are basing the architecture of that integration off compatibility with Salesforce Lightning Platform. Although it has many strengths, the ease with which we can connect to Salesforce Lightning Platform and sync data makes us more efficient and prevents departmental silos.

Pros

  • Allows add-ons and connectivity.
  • Training, training, training.
  • Community upvoting.
  • Seasonal updates.
  • Allows for customization and data uploading.

Cons

  • Permission layers can be redundant and time-consuming.
  • Error messages that cannot be customized are confusing for the end user.
N/A

Do you think Salesforce Lightning Platform delivers good value for the price?

Yes

Are you happy with Salesforce Lightning Platform's feature set?

Yes

Did Salesforce Lightning Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Lightning Platform go as expected?

Yes

Would you buy Salesforce Lightning Platform again?

Yes

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Google App Maker, Microsoft Power BI
I can only recommend the sales side as we do not currently utilize the service side, although I can tell you I have pushed for the service side to be utilized. I would like to see everything except perhaps our financials run through Salesforce, even ERP so we can add CPQ functionality to our quotes.

Salesforce Lightning Platform Feature Ratings

Platform-as-a-Service
10.0
Ease of building user interfaces
10
Scalability
10
Platform management overhead
10
Workflow engine capability
10
Platform access control
10
Services-enabled integration
10
Development environment creation
10
Development environment replication
10
Issue monitoring and notification
10
Issue recovery
10
Upgrades and platform fixes
10

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