SAP Business One Review
August 20, 2019

SAP Business One Review

Katell Dogat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Accounting and Financials
  • Operations and Distribution
  • Administration and Reporting
  • Shipeasy
  • Tableau

Overall Satisfaction with SAP Business One

The whole company uses SAP Business One. With the implementation, we gain greater insight into the business and were able to streamline some processes. We love also how easy it is to generate useful reports.

Pros

  • Inventory management.
  • Accounts Receivables - We love the Relationship Maps!.
  • Reports: Sales Analysis, Purchase Analysis...

Cons

  • Administration of Authorizations for the different users is very confusing. You don't always know what you are authorizing exactly
  • We charge minimum fees and credit card fees to customers and we had to tweak the system to do that.
  • We buy and sell the same products with different quantities (units, packs...) and again we had to tweak the system in order for it to work properly
  • We were able to reduce the number and the aging of backorders significantly, thanks to better reporting.
  • we were able to improve customer satisfaction by offering sending automatic information all steps of the way: sales order confirmation, shipping confirmation and tracking information, invoice.
  • Increase of effectiveness of inventory management and reduction of costs of procurement.
  • Elimination of manual work through automated business support processes consequently saving time and reducing errors.
Yes - 

We first did the "basic" implementation: the goal was to be able to have everything we had in our old system (inventory, Business Partners, A/R, A/P, Accounting).

Then phase 2 is to add certain functionalities to automate certain functions and to optimize processes and reporting (we are still in this phase).

Finding the right partner is key. You need someone that understand your specific business needs, that is organized, available and professional and that will be able to find solutions to tweak the system to make it work with your needs.
SAP Business One was better in terms of pricing and functionalities.
The system is easy to use, intuitive, great for order/customer management and financial reporting. It is a big help to streamline processes in the company. It offers excellent visibility of what is happening. I love the reporting and the Query Generator. But you have to tweak the system if you need special functionalities so you will need a good SAP service provider.

SAP Business One Feature Ratings

8.7
Accounts payable
9
Accounts receivable
9
Global Financial Support
9
Journals and Reconciliations
9
Configurable Accounting
8
Standardized Processes
8
8.3
Billing Management
8
Cash and Asset Management
8
Budgetary Control & Encumbrance Accounting
8
Period Close
9
8.3
Inventory tracking
9
Automatic reordering
7
Location management
9
9.0
Pricing
9
Order entry
9
Cost of goods sold
9
Order Orchestration
9
Payroll Management ()
Not Rated
8.7
Dashboards
8
Standard reports
9
Custom reports
9
5.0
API for custom integration
5
Plug-ins
5
7.0
Role-based user permissions
7
Single sign-on capability
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

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