SAP Master Data Governance Review from a Sr. AR Manager
March 22, 2024

SAP Master Data Governance Review from a Sr. AR Manager

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Master Data Governance on ECC

Overall Satisfaction with SAP Master Data Governance

I am an approver for new customer creation. I use SAP Master Data Governance to review that customer data is correct, documentation attachments are proper and payment terms are in compliance with company policy The business problems were lack of tracking, manual processing and lack of audit trail. Scope is all US customer operations.
  • Clean user interface
  • Customer creation data in one place
  • Workflow approvals
  • I’d like to see more information on the email notifications before having to log into the system
  • Hard and confusing to implement
  • Unexpected changes to data elsewhere in the system when mass uploads.
Have not contacted support
User friendly. Easy to understand
Prebuilt Workflow approvals were very useful
Integration of Credit master tables in ECC

Do you think SAP Master Data Governance delivers good value for the price?

Yes

Are you happy with SAP Master Data Governance's feature set?

Yes

Did SAP Master Data Governance live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Master Data Governance go as expected?

No

Would you buy SAP Master Data Governance again?

Yes

Very well suited for new customer creation and changes to customer master data