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SAP S/4HANA Cloud Conversion - go for it
December 08, 2020

SAP S/4HANA Cloud Conversion - go for it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP S/4HANA Cloud

SAP S/4HANA Cloud will be used as successor of SAP ERP in all departments of our organization.
  • Invoices are checked, classified, routed and submitted (semi) automatically.
  • Users can now use SAP S/4HANA Cloud on their mobile devices.
  • Automate processes as much as possible.
  • Work with unstructured data (purchase order mails...) in an (semi) automatic way.
  • Relatively simple conversion following a standard approach taking over the proven business processes.
  • Thanks to good conversion tools, low risk and good project estimation for the conversion.
Best fit for us because there is a lot of knowledge within the community and at partners.
Innovation.

Do you think SAP S/4HANA Cloud delivers good value for the price?

Yes

Are you happy with SAP S/4HANA Cloud's feature set?

Yes

Did SAP S/4HANA Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP S/4HANA Cloud go as expected?

Yes

Would you buy SAP S/4HANA Cloud again?

Yes

It fits very well in financials. In logistics some company-specific adaptions have to be made.

SAP S/4HANA Cloud Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Subledger and Financial Process ()
Not Rated
9.3
Inventory tracking
10
Automatic reordering
8
Location management
10
7.0
Pricing
7
Order entry
5
Cost of goods sold
9
Payroll Management ()
Not Rated
5.5
Dashboards
6
Standard reports
5
6.0
API for custom integration
4
Plug-ins
8
10.0
Role-based user permissions
10
Single sign-on capability
10
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Using SAP S/4HANA Cloud

450 - Production Logistics SCM Financials Quality control Sales
5 - Administrators, Consultants and developers
  • Reliable.
  • Integrated.
  • User friendly.
  • Industry proven.
  • Usage for our warehouses
  • In combination with product engineering.

Evaluating SAP S/4HANA Cloud and Competitors

Yes - SAP ERP
Bring in more different people to gain feedback.

SAP S/4HANA Cloud Implementation

As we are within the conversion phase everything is fine until now.
  • Implemented in-house
  • Third-party professional services
Different partners.
Change management was minimal
  • Check reports have not encountered all problems in time.

SAP S/4HANA Cloud Training

Configuring SAP S/4HANA Cloud

Most things can be customized or enhanced.
Use SAP S/4HANA Cloud guides as starting point.
Some - we have done small customizations to the interface - To improve usability due to our needs.
Some - we have added small pieces of custom code - To add company specific process enhancements and improvements.

SAP S/4HANA Cloud Support

There is a lot of helpful information from scn.sap.com, open.sap.com, help.sap.com, etc. as well as from partners. Notes are also helpful and you give feedback on them. Additional SAP S/4HANA Cloud initiatives (customer connect) gives the opportunity to bring in your own requirements.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
None
No
We are very conscious of costs.
Yes - Very professional support and willingness to help.
I reported an some problems, got help and could provide input on product improvement. Later I received an email with the updated product features.

Using SAP S/4HANA Cloud

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • SAP GUI.
  • Business Partner.
  • Fiori.
  • Customizing.
Yes - We have to test it but we are confident it is working.

SAP S/4HANA Cloud Reliability

Integrating SAP S/4HANA Cloud

  • HCM
  • BW
  • Document Management
  • MES
  • File import/export
  • API (e.g. SOAP or REST)
  • ETL tools

Relationship with SAP