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Great SAP cloud service.
October 23, 2023

Great SAP cloud service.

sanjay chamoli | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Service Cloud

I generally use SAP for invoices for customer orders for Maruti Ltd., And I don't think that I have faced any problems with SAP. As I know, our company data is secure, and no one can steal it. Only one thing should be improved, which is the second authentication password if the password is forgotten.
  • It is good software for organization.
  • Quick response through SAP.
  • Easy to use for new user.
  • Simple user interface.
  • Second Password authentication should be there.
  • Help support to be more visualized.
  • Password hint to be added in password column.
  • Due to accuracy, Increased Customer delivery and Satisfaction.
  • Operational time save and manpower cost.
  • increase self confidence.
Because it deserves it. As I wrote previously, there are not any bad things that I have observed. So, I would like to give a 9 rating out of 10.
Due to Less paperwork, it increased the efficiency and effectiveness of the service. I have never faced any problem with SAP, and customers never raised any query related to SAP.
Due to better efficiency and simple user interface, Organizations use it.

Do you think SAP Service Cloud delivers good value for the price?

Yes

Are you happy with SAP Service Cloud's feature set?

Yes

Did SAP Service Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Service Cloud go as expected?

Yes

Would you buy SAP Service Cloud again?

Yes

SAP service is more demanding in every organization. I have changed many industries, but SAP service is available in reputed industries. However, I found that very few people know the SAP service, and very few people can operate it. SAP organizations should give free training to organizations.