Shift4Shop Review
March 17, 2023

Shift4Shop Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shift4Shop

15 years with 3dcart. Then I was 'automatically' bumped to the higher plans because our sales went over a certain amount for the year. This year I requested to be bumped down as our sales are down by 50%. I was told those other price points are ONLY for new customers and they cannot bump anyone down. Ever since [then] the service and website have been literally [bad]. Every time they do an update to their systems, it causes something to break and stop working or work differently on our website. We are constantly trying to fix the site every month with them. Totally ridiculous. Hopefully we can move our site to another company soon.
  • good if you are USA based ONLY I am not.
  • everything

Do you think Shift4Shop delivers good value for the price?

No

Are you happy with Shift4Shop's feature set?

No

Did Shift4Shop live up to sales and marketing promises?

No

Did implementation of Shift4Shop go as expected?

No

Would you buy Shift4Shop again?

No

Shift4Shop Feature Ratings

Product catalog & listings
1
Product management
1
Bulk product upload
1
Branding
1
Mobile storefront
1
Product variations
1
Website integration
1
Visual customization
1
CMS
1
Abandoned cart recovery
1
Checkout user experience
1
eCommerce security
1
Promotions & discounts
1
Personalized recommendations
1
SEO
1
Multi-site management
1
Order processing
1
Inventory management
1
Shipping
1
Custom functionality
1