Sign in App For Human Services Nonprofits
September 07, 2022

Sign in App For Human Services Nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sign In App

We used the Sign In App for three main functions: 1. To manage class attendance for ~200 residential clients who need to attend life-enrichment classes anywhere from once a week to 5x a week.
2. For drop-in center check-in, managing who came for services, what services they came for, and when.
3. For building site visitors - checking in visitors (clients, donors, event attendees, and guests).
  • Mobile check in for repeat visitors from their smart phone.
  • Class attendance via manual sign in or scanning a unique barcode.
  • Tracking entries and exits for classes, drop-in visits, and building visits.
  • Event check in.
  • Tracking visitors across multiple campuses and sites in one platform.
  • I wanted the ability to create recurring events (for classes) for example without having to manually recreate everything. I made the suggestion and the dev team started working on it before I left the company which was great! They want to improve their product.
  • Non-profit discounts would have been really nice, although their prices are relatively affordable.
  • Mobile Check in
  • Staff app management via ipad and phone
  • check in and check out features
  • Huge positive impact!
  • We were able to measure how many people we served or visited.
  • We were able to see most and least popular visit times and adjust schedules based on that info.
  • We were able to reward and hold clients accountable for class attendance.
The mobile and iPad check-in experience, the overall cost of the app, the ease of use and implementation, and the ability for us to use it for different purposes were the main reasons we chose Sign In App over competitors.

Do you think Sign In App delivers good value for the price?

Yes

Are you happy with Sign In App's feature set?

Yes

Did Sign In App live up to sales and marketing promises?

Yes

Did implementation of Sign In App go as expected?

Yes

Would you buy Sign In App again?

Yes

This is wonderful for managing visitors across multiple sites and campuses including pre-registration, special QR codes for repeat visitors, email communications, check-in alerts (especially if someone arrives to see a specific staff member, for example), space management inside the building (visitors can check out/reserve specific spaces created based on the floor plan of your building), and mobile check in with geofencing is really cool! We tried to use it for class attendance and it worked, but improvements to make that easier were on the way.