Item: airSlate SignNow
Rating: 9
Author: Andy Taylor

Overall Satisfaction with SignNow

Use Cases and Deployment Scope

We use SignNow to have new clients sign their professional services agreement with our firm. All of the attorneys in our firm use SignNow. We also occasionally use SignNow to have clients sign other documents, such as settlement agreements or authorizations to allow us to obtain their employment records and that sort of thing.

Pros and Cons

Pros

SignNow provides a detailed audit of who signed the document and when and where they signed it.
SignNow allows users to customize the email that goes to the signers.

Cons

I wish there were a way to modify the document once uploaded, but I don't think that's really a big deal.

Return on Investment

It has increased our conversion rate because it makes it easier for clients to sign up.
It makes it easier for us to send out contracts.

Alternatives Considered

Adobe Acrobat DC

I have only used the Adobe program a couple of times, but it seemed like it was harder to use. I might give it another chance at some point in the future, but right now, it feels a little bit like it is new and isn't quite ready for prime-time.

Support Rating

I have only had to use SignNow's support once, and that was just for a general question (I wasn't having a problem with the product). The response was very timely and very helpful. Other than that, I have not had to contact SignNow's support department because I'm always able to get my questions answered using their online support.

Key Insights

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

Other Software Used

Adobe Acrobat DC, Microsoft Office 365, Smokeball

Likelihood to Recommend

We use SignNow so that when clients sign up with us, there's very little delay between when we speak to the client and when they are able to sign the contract. It has increased our conversion rate because we no longer have to have clients print a contract, scan it in, and email it back to us.

Comments

Please log in to join the conversation

SignNow is a Good Product That Increases Conversion Rates