Overall Satisfaction with Socialbakers Suite
We use it on a departmental basis, with approval processes extending into our account team. Currently, we use it to schedule and approve social content, monitor social channels, and pull analytics.
- Approval Flows
- Dashboards
- Reporting
- Scheduling (only able to autoschedule through Facebook)
- LinkedIn Publishing
- Instagram Video Publishing
- Twitter Impression Data
- Clients love the ease of approvals
- Allows multiple team members to access accounts appropriately
- Improves time management with social engagement
- Sprout Social and HeyOrca
From an approval process, I like SocialBakers more than HeyOrca. It's not quite as user-friendly, but is more intuitive. I appreciated the scheduling options in Sprout Social more, though reporting in SocialBakers is more elaborate. The competitve tracking is incredibly helpful with monitoring across channels, and SocialBakers has a multitude of benchmarks you can track as well.
Using Socialbakers Suite
7 - Three on the social team
Four account managers
Four account managers