SolarWinds Network Performance Monitor Review
Updated July 15, 2020

SolarWinds Network Performance Monitor Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Network Performance Monitor (NPM)

SolarWinds Network Performance monitor is used within the IT department at our institution. The network and server managers have administrative rights within it and then the helpdesk has read only rights. This allows the helpdesk access to see if a ticket should be escalated due to a larger issue. This solution provides visibility for our team across the infrastructure and allows us to be more proactive.

Pros

  • The alert functionality from SolarWinds Network Performance Monitor has been very helpful over the years. It provides us with the real time information needed during critical issues that may occur.
  • The basic syslog and events features allows us to see in our main dashboard if there is something critical to address when we log in to the system.
  • Network atlas also provides an intuitive graphical way to see if our environment has any nodes down or with issues.

Cons

  • It would be nice for there to be a feature that would allow us to click one button to turn all alerting off during a maintenance window. It is required to either turn each type of alert off individually or all alerts on a per node basis.
  • SolarWinds has a positive impact on our environments business objectives. It allows us to have a better understanding of the overall health our appliances are in and to maximize the lifecycle of these devices.
I have tried PRTG and WhatsUp Gold prior to selecting SolarWinds at a few institutions. I prefer the features available with SolarWinds and the licensing model as opposed to other solutions. Getting all the features we could benefit from with SolarWinds products, in general, is out of price range, but the base NPM solution offers enough to meet our needs.
I feel that this solution is well suited for a campus or enterprise network. It provides the visibility needed from end to end on a network and is very helpful for a small team. I'm not sure of a scenario where it would be less appropriate as I see the value in being able to get a full view of your nodes in a network.

SolarWinds NPM Feature Ratings

Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
9
Alerts
8
Network capacity planning
10
Packet capture analysis
Not Rated
Network mapping
8
Customizable reports
Not Rated
Wireless infrastructure monitoring
5
Hardware health monitoring
8

SolarWinds NPM Premier Support

Comments

More Reviews of SolarWinds NPM